Resume
Collaborative Technology Leader
Creative and technical professional specializing in building web-based software, producing software solutions, as well as systems analysis, integration, architecture, implementation, and Agile software development.
As an Agile Release Train implementer and manager of software releases, I have driven the performance and reliability of company websites, intranets, extranets, microsites, and applications. I have utilized advanced technical knowledge to administer Tier III application and help desk support, perform software testing and documentation, analyze business processes, and bolster user experiences.
Technical Proficiencies
Additional Skills and Interests
SAFe Agile | Release Management | Project Management | Scrum | Business Analysis | Data/Statistical Analysis | Strategic Planning | UX/UI | Software Development Life Cycle | Cross-Functional Team Management | Vendor Management | Quality Testing | Technical Documentation | Multidisciplinary Artist | Tabletop Gamer | Planetary Society Member | STEAM Outreach
Professional Experience
Credit One Bank
Las Vegas, Nevada
10/2017 - Present
Associate Vice President (AVP) III, Web Engineering
- Created a diverse team of full-stack web developers, software engineers, and quality assurance professionals from the ground up.
- Implemented robust data and statistical analysis methodologies to scrutinize key performance metrics, which informed resource allocation, project prioritization, and policy formulation.
- Reduced scope creep by 200% and improved work documentation by 150%, doubling as the team’s ScrumMaster during a department reorganization.
- Performed code reviews and supervised day-to-day activities to ensure high-quality output and adherence to project timelines, providing a rate of less than 1.5 merge requests per story.
- Implemented SAFe Agile Release Train and project life cycle management from design, development, documentation, testing, and deployment, including overseeing new requests and optimizing the flow of value.
- Managed web production for Adobe Experience Manager (AEM), including collaborative deployment of code and content.
- Developed innovative web-based solutions for new applicants and 18M+ existing card members while ensuring user interfaces reflect design/technology requirements and functionality.
- Successfully reduced the development and deployment time from one year to a two-week deployment cycle, resulting in a 90% decrease in time to market.
Smart City Networks
Las Vegas, Nevada
09/2001 – 10/2017
Senior Systems Developer
01/2014 – 10/2017
- Designed, implemented, and optimized SQL databases, tables, queries, and stored procedures for all web-based applications.
- Developed and maintained SSIS packages to streamline data extraction, transformation, and loading processes by 60%.
- Enhanced data retrieval efficiency by 40%, supported data-driven decision-making, and significantly bolstered key business intelligence initiatives within the organization.
- Streamlined workflow by overseeing a small web team and minimizing maintenance requirements.
- Managed advanced and complex issues via Tier III application support for web and Windows applications.
- Facilitated completion of development projects to scope and schedule via implementation of a feasibility study, analysis, wireframing, and statement of work (SOW) documentation policy.
- Designed, developed, and managed an expense reports system completed two weeks early.
Rising Phoenix Artistry LLC dba Vixen Vision Design
11/2015 – Present
Las Vegas, Nevada
Artist/Entrepreneur
- Original and commission-based multi-disciplinary art production of canvas paintings, digital art, vinyl decals, heat transfer vinyl, jewelry, and decor focusing on astronomy, nature, gaming, science fiction, fantasy, and pop culture.
- Built Shopify website to replace Etsy Shop, created all copy, listings, and integrated a custom order system.
- Responsibilities include: research, design, briefs, proofs, content creation, e-newsletter development, sales strategy, social media, e-commerce, monitoring analytics, campaign management, quality control, stock management, product development, public relations, copywriting, strategic planning, product photography, videography, accounting, project management, event coordination, and client relationship curation.
The Art Institutes
Las Vegas, Nevada
04/2014 – 07/2017
Web Design & Interactive Media Adjunct Instructor
- Educated college-level students on web design, graphic design, and programming.
- Created lesson plans, rubrics, lectures, and exams.
- Inspired students to take an interest in software technology by developing engaging and interactive projects and assignments based on textbooks and personal experience in the field.
- Mentored and advised students on academic and career goals, providing guidance on industry trends, best practices, and emerging technologies.
Education
University of Phoenix
Master of Information Systems
University of Phoenix
Bachelor of Science in Information Technology specializing in Networking and Telecommunications
Memberships
- AIGA
- World Organization of Webmasters
- National Society of Leadership and Success
- Planetary Society
- Las Vegas WordPress Meetup
Certifications
- Therapeutic Art Life Coach Certification - 02-2024
- Lean Six Sigma Yellow Belt - 09/2023
- Agile Leader Certification - 11/2021
- Certified Scrum Developer (CSD) - 10/2022
- Certified Product Owner (CSPO) - 12/2020
- Certified ScrumMaster (CSM)- 08/2019
- Certified Internet Webmaster Associate (CIW-A) - 01/2008